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Discussion Starter #1
Hey everybody!

Just wondering what you look for in a shop... I've worked in several businesses similar to shops, a few years in mountain biking shops, and I'm a partsman now. I have seen both sides of the counter, and I know what to look for (But only in those industries.)

I'm just wondering, since many of you have been riding for years and all of you have also been consumers of bike products, what kind of things do you look for in a shop? I'm currently looking around my reigon for a good shop to deal with, I've got several places to choose from - At least a dozen within an hour and a half away. I don't care much about distance, if a shop is good then I've no problem travelling to get there, good service is important to me.

I have pretty basic goals; I'd like to find a shop that doesn't ignore me when I walk in, where the sales and service guys actually care about what they do and how they act. It's be nice if the place is clean, reputable and reliable. Pretty basic.

What I'd like to ask you guys is, what do you look for? Aside from the basics I have in mind, are there any things I should look out for? I won't be going to a shop where anyone's on commission... Open to your thoughts! Cheers!

Steve :thumbs2:
 

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SNM said:
...I have pretty basic goals; I'd like to find a shop that doesn't ignore me when I walk in, where the sales and service guys actually care about what they do and how they act. It's be nice if the place is clean, reputable and reliable. Pretty basic...
Yep, that just about covers it. :thumbs2:
 

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Re: Re: Hunting down a shop

cookeetree said:
Yep, that just about covers it. :thumbs2:
When looking for a shop for repairs I stay away from the ones with a super clean work area or a completely messy one--if they have time to totally clean the work area they aren't working enough and if they are totally messy they obviously don't give a shit about keeping things nice or clean. The pretty clean but not totally cleaned up work area shops are the ones I go to to have stuff done although I do most stuff myself. Also doesn't hurt if they are recommended by someone whose opinion you trust.
 

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Discussion Starter #4
Awesome, keep 'em coming...

The more information I have, the deadlier I become! :p
 

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I like the shops where you can ask the guy there about good trips and he will tell you his favorite roads, and interesting things along the way. In other words, find someone with both experience fixing bikes, and with riding them. It's also a good idea to see what he is riding. If it's a sportser with the stock harley flames and a white skull painted over the clear coat I would probably try to find a different shop.
 

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I agree along the lines of WASD. My local powersports place started as just the closest shop but now after spending much time there talking to people. I have a couple good friends there. When I goto a shop my first stop is talking to the mechs then the parts guys. I stay away from sales unless I am buying that day really.
 

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WSU Tony said:
Send a PM to smitty, he's owned a couple shops.....
FYI: Smitty doesn't take PMs or email.

I just visited a dealership this weekend and was happy the guy was willing to work price with me on an opened bottle of Engine Ice. So, some flexibility is nice to see too. Also, when I owned an '80s sportbike it was handy having someone who either knew or could track down aftermarket alternatives to manu parts. In other words, patience.
 

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Having just purchased my first bike, I can go ahead and say a few thing which stuck out about my experience with this particular dealership so far.

First, the guys were happy to help...i know i know...they should be...but these guys were the guys who all told about their bikes and showed me them in the parking lot.

Second, the guys were willing to discuss other makes/models which their dealership didn't carry. They not only told me why each model was great...they told me individual reasons why they might not be as good as others. Bonus.

Third, they heavily discounted extras and threw a few things in on the purchase.

Fourth, the guys at the shop and even the gm invited me to join them on a group ride (which happens each thursday) and were totally open to me bringing friends. Gotta love the biking community.

Fifth, a guy was there who was looking to buy his third 954 cbr since he had recently dropped his second. Eep. Anyway, he was a leader of a local club and invited me to join him and his friends on a ride and to join the club if I liked what I experienced.

There are more reasons, but these would be the top five that I can see haven't been mentioned yet...

oh...i absolutely love my CBR as well =)
 

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Discussion Starter #10
Sounds like you found an awesome shop!

How is the CBR600RR? That's actually the bike I'm leaning towards, but I'd like to hear about the bike from someone who owns one, not just 'a friend of a friend' or a sales guy. If you wouldn't mind giving me some info on the bike I'd appreciate it, i.e. how it handles, is it comfortable on longer rides, etc... basically, am I looking at any surprises after purchase? Thanks in advance mate!

Steve
 

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That does sound like you found a good shop.
 
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