Originally posted by honestlyinsane
Sounds like your Vavoline guy is the one who screwed the car up in the first place. which because most of the guys there are kids not mechanics.there is a reason the can do oil changes so cheap you know.
The dealership was doing what they do best they were going to fix it the proper way by putting an oil pan in it.
there are alternatives one was using a helicoil which I have done it works but most dealers what do it because they have to stand behind it.
Ok, explain this to me then. Why was the "kid" able to get the stripped bolt off when the "mechanic" said he could not get it off?
Also, you say Ford was going to fix it the "proper" way, well, THE OIL PAN WAS NOT DAMAGED, ONE THREAD OF THE BOLT WAS STRIPPED, THEREFORE, THE BOLT WOULD STOP BACKING OUT WHEN IT REACHED THE STRIPPED PORTION OF THE BOLT! There was no damage to the oil pan.
Every business tries to do the job right the first time because EVERY business has to stand behind their work. (in theory) But, that is not what I am complaining about. If a job really did cost that much to fix, no problem. But, nothing was wrong with my car when I brought it in, i.e. leaking oil, so one of the Ford "mechanics" must have stripped the screw while taking it out, who knows
But of course, Ford did not stand behind their "mechanic" and immediatedly passed the problem off as someone elses mistake. Of course, they would have loved to replace the oil pan (which was not damaged) and put in a new bolt ($3.00) for a great deal of $1,900 + tax + parts...........I say again, F(UCK THAT!!!! The "kids" fixed the problem and changed my oil, FREE!