Join Date: Apr 2001
Location: Portland, OR USA 97204
Damn that sucks! Same thing happened to me last year aboard my now departed '00 900SS. The chain just broke while cruising the freeway (70mph) enroute to a ride with friends. The clip master link failed and it shredded my carbon fender and cracked the engine case. I heard a really bad crunching noise, the engine revved and I cruised to a stop while frantically waving my arm as I cut accross three lanes of traffic.
The chain was a DID X-ring gold chain, installed by the Ducati dealer with a new sprocket only a month before. The dealer trucked my bike to the service area (on a Monday when they were closed!!!), gave me a loaner bike for a few weeks (new Falco) and repaired the bike and replaced the carbon fender without costing me a cent!
The damage to the engine case required they take the engine out, split the cases, weld the damage, machine the weld to spec, put it back together and put the engine back in the bike. It took a few weeks, but the bike was good as new.
It helped that I bought the chain at the dealer and had them install it, and I found the chain the next day on the side of the freeway. It also helped that the manager (who is now gone unfortunately) is a stand-up guy who redifined 'customer service.'