I have heard nothing but bad things about LP. Poor customer service seems to be there forte'. I was going to order some frame sliders and something else from my dealer and he cringed when I asked for these items. He said, I'm sure they won't have the items you're looking for in stock so let me call them before I place the order. Sure enough, after about 10 min. on hold, the LP person told him both items were on back order.
My dealer tried to cover for them saying small companies like Intuitive Racing can't keep them supplied with their products. Funny, I had no problem getting the stuff from Gables.
Buy where you want, but I'll only use them as a last resort.