Check this out - I read this on another forum! I certainly
will not purchase anything from these people!
My experience purchasing from eurobikes
I called eurobikes to find out about thier undertails. I had one on my old bike and was happy with it. I asked the sales person if the gp tail would pass VA inspection. He replied yes, they are right down the street and all thier people have them on their bikes.
3 days later I ordered the gp tail. After installed per their instructions by a local shop I went to pick the bike up. The tail lights were recessed back up into the tail so far that if a small truck were closer than 10' from the back they would not be able to see the lights. This concerned me. I stopped by an shell station to have an inspector look at it. He said he would have failed it if I actually was having it inspected. So I went to a mobil on the other side of town that I knew to be "lenient".(ie not really giving a shit.) He said the same thing.
It was late and most of the inspection places here close between 5 and 6 so I went home for the night. The next day I took it to a local bike shop that does inspections. They said that our state says you have to be able to see the tail light from 4 feet away at a 6 foot height. Again it would fail.
I called eurobikes that afternoon to explain my dilemma. I explained how the tail light is Impossible to see unless your right behind the bike at the same level and that no one would pass it. He said thats the way the tail was designed and he didnt know why they wouldnt pass it. I asked him what I should do. He says "Deal with it" and hung up.
I was really pissed. I called from work the next day and got someone else. As I was explaining my situation the guy interrupts me and says "Oh your that guy, why dont you just **** off?"
At this point Im more than pissed. I filed a customer service complaint with the BBB and ordered a Hotbodies undertail.
I got a call today from Manny, the owner of Eurobikes. Manny proceeded to tell me how much of a prick bastard I was and that I should come down there. How could a douche bag like me dare to make a complaint to the BBB? **** me and **** my family. If I was a man Id come down there and meet him face to face and see what happens. Hes going to write back to the BBB and tell them not to pay attention to pussy prick bastards that complain about stupid shit.
Needless to say this was the last order I will be making to eurobikes. If you feel you need one of thier products be sure to call 703-393-0972 or 703-393-0882 and ask for Manny, Im sure he would be more than happy to take your order