Well well...I am under the opinion, keeping in mind my recent expereinces, that all Dealers, Dealer Service Departments are so out to screw you.
Most Non Dealer Related Motorcycle Shops are run by people that wanted to help their fellow bikers and makes a few dollars. Nothing wrong with that in my opinion.
My problem is when the Dealer insists that you have something done that you don't even need. My $130 8000 Mile Oil Change and Spark Plugs. Keep in mind, I never did get the plugs and they said they put some kind of emission thing on my bike. I was so pissed I couldn't say anything.
Then there the attitude of the Service people at the Dealer, they all act like they don't have the time to deal with your questions. Ummm I was in the Service Industry, Computers, and if my boss ever caught me acting like I didn't have the time to listen to some one I got my ass reamed.
Champion Honda -- Charleston, SC (Missing Spark Plugs??)
Yamaha Suzuki -- Charleston, SC (Attitude Problem)
(Both are on Dorchester Rd.)